The County of Fresno hiring COMMUNICATIONS DISPATCHER I in Fresno, CA | LinkedIn (2024)

Position Description APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY *TYPING CERTIFICATE REQUIRED*

Please Review Required Application MaterialsThe County of Fresno Sheriff-Coroner-Public Administrator's Office seeks enthusiastic and motivated individuals with exceptional communication skills interested in a public safety career as a Communications Dispatcher I.

The Communications Dispatcher I, utilized in the communication center of the County of Fresno Sheriff-Coroner-Public Administrator's Office, is primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times.

Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS.

As a condition of employment candidates must undergo and pass a thorough and detailed personal background investigation, medical, and polygraph or Computer Voice Stress Analysis examination. These investigations include employment and credit histories, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Background materials for failed candidates are retained for three years.Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

Samples of Duties Please click here to view the Samples of Duties.

Knowledge, Skills and Abilities Please click here to view the Knowledge, Skills and Abilities.

Minimum Qualifications OPTION 1Education : Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system.

Option 2Experience : One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information.

Option 3Certificate : Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training.

In addition to the options listed above, the following is also required:

Other : Ability to type thirty-five (35) net words per minute.

Note : Permanent status may not be obtained in this classification. Incumbents must advance to the Communications Dispatcher II classification within two (2) years from the date of initial employment or be rejected during the provisional appointment.

To Prevent The Disqualification Of Your Application, Please Note

• A copy of a typing certificate is required. The typing certificate must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter), or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time.
• Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline.
• Please fully list your work experience; including current position. Failure to list current, complete and accurate work experience within the job application (including employment with the County of Fresno) may result in disqualification of your application.
• A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline).
• In the Education section of your application, please provide complete information for each school attended. Failure to completely list education within the job application may disqualify the applicant from consideration.
• College/University transcripts may be requested to verify completion of qualifying units.
• If you have completed education in a foreign institution and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You must either attach a copy to your online employment application; fax a copy to (559) 455-4788 (Attn: Zachary Carter); or email it to HREmploymentServices@fresnocountyca.gov by the closing date and time of this recruitment. Late submission of documentation will not be accepted.
• Resumes and attachments are not accepted in lieu of a completed employment application.

SELECTION PROCESS :QualificationsDepending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below:

• Online Examination - The examination for Communications Dispatcher I may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination.
• Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination.

Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to 12 months) and will be certified in final rank order as vacancies occur.

Required Application Materials

• Fresno County Employment Application (must be current, complete and accurate; amendments to your application will not be allowed after the filing deadline).
• Supplemental Questionnaire.
• Typing Certificate (Copy) - must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, fax a copy to (559) 455-4788 (Attn: Zachary Carter) or email it to HREmploymentServices@fresnocountyca.gov by the closing date/time of this recruitment or if you are afforded an interview, you may provide one at that time.

Please note : Applications must be submitted online only. Applications submitted via e-mail, fax, mail or in person will not be allowed. Resumes and attachments are not accepted in lieu of a completed application.

How To ApplyApplications for this recruitment must be submitted online only. The online application may be found at http://www.fresnocountyjobs.com .

Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline.

Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca .

Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address).

For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards.

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.

Reasonable AccommodationsThe County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERAnalyst: Zachary Carter

Closing Date/Time: Continuous